From blank
table to whole
service in 4 acts.
A Sandbox session is structured but not scripted. The four-step method gives a team enough scaffolding to move quickly and enough freedom to discover what they did not know they were designing.
Frame the place
Start with where the service lives — the room, the street, the home, the city. Lay down the spatial context cards.
Cast the people
Who walks through this place? Build the personas, their devices, their appliances. Add the sensors that watch them.
Compose the encounters
Plot the interfaces, the connectivity, and the interactions. Then layer in environmental, social, cultural, and legal encounters.
Tell the story
Walk the experience hierarchy from the smallest tap up to the life around it. The service writes itself.
A workshop
runs about
three hours.
Bring six to twelve people. We bring the cards, the canvases, and the facilitation. You leave with a documented service concept, photos of the board, and a deck of cards to keep.
- 016–12 participants
- 02180 minutes
- 03All twelve layers
- 04Documented outcome